Frequently asked questions
Yes. Morpht offers accessibility assessments as a standalone service or as part of a broader site assessment. The agency has delivered some of the most accessible Drupal sites in Australia and has experience with WCAG 2.1 AA compliance, keyboard accessibility testing, screen reader compatibility, and the newer AS EN 301 549 standard. Morpht also offers accessibility training for content editors and site owners, recognising that accessibility is a shared responsibility between developers, designers, and the people who create and publish content day to day.
Yes. An accessible component library can be undone by an editor who pastes formatted text from Word, skips heading levels, or uses colour alone to convey meaning. Accessibility is a shared responsibility between owners, designers, developers and editors, and editor behaviour is the part most likely to erode compliance after launch, since it happens continuously rather than once at build time.
Effective training goes beyond "here's the WCAG checklist" and covers why accessibility matters for real users, how to structure content (headings, lists, alt text, plain language), how to use CMS features correctly (rather than fighting them), and how to self-audit before publishing. It should be role-specific; a stakeholder's accessibility responsibilities differ from an editor's.
At minimum, whenever standards update, the CMS or design system changes, or new staff join the content team, accessibility knowledge decays quickly without reinforcement, and turnover in government communications teams is common enough that a one-off session at project launch rarely holds up two years later.