Australian Public Service Commission (APSC)

To handle the build of the four sites, we created a cost-effective efficient solution. We created a white-label site using our starter site Convivial for GovCMS. Convivial for GovCMS is a distribution created by Morpht which provides feature rich components right out-of-the-box.

The built the white-label site to carry standardised content types and functionality commonly used across all the four sites. With this base site in play, we saved time and effort when creating each of the four sites.

Morpht met the project challenge by ensuring that the APSC Product Owner was involved every step of the way. With a deadline that all websites needed to be ready for APSC stakeholders by 30 March 2021, Morpht established the project by immediately diving in with Discovery sessions for each of the websites.

Working with this strategy, Morpht could:

• Identify the commonalities between each website which was used to inform the white label starter-kit.
• Inspect the content model and suggest improvements/enhancements which were factored into the DNA of each project.
• Develop design alignment recommendations and work with APSC to ensure that this would meet stakeholder requirements.

On a mission to improve the user experience, we 

• Improved the discoverability and user flow through the content
• Delivered different navigation models
• Created a few new content types to surface information across different page types
• Pooled together disparate publications and tools into a resource library categorised by audience group, topics and year.

From the start, we had a lot to coordinate. Four websites with different needs - some needing content model improvements, others needing IA improvements, and some needing minor design improvements while others a complete redesign.

Morpht established an integrated team of key Morpht staff (Project manager, developers, UX Designer) and key APSC staff (Product Owner, UX Designer, Site administrator ). We facilitated the key communication points through direct access to our project management tool to maintain transparent communication streams between all members of the integrated team. 

Fostering a team spirit, clearly articulated shared project goals, facilitated an open and friendly work space which supported the development of a new relationship we’re proud of.

GovCMS SaaS utilising Convivial for GovCMS provides an incredibly firm base to build a Departmental website on. The SaaS platform provides a solid and secure framework for the website, which is managed by a dedicated and skilled team on your behalf. Convivial for GovCMS sits on top of the base CMS install. With thousands of dedicated hours invested into this framework, Convivial provides well considered, highly flexible tools that enable an incredibly quick start-up for any website. Within we can establish 3 weeks content types with components that provide a multitude of options to build out feature rich and flexible content. Using this approach frees up key staff to focus on the important elements of content and communications delivery.

With this project, Convivial for GovCMS proved that Morpht could deliver value and deliver early. We were able to deliver all four websites a month ahead of schedule, providing much needed time for the APSC to work with key stakeholders to improve content and prepare for launch.

By trusting the APSC team’s established communication framework with their internal stakeholders, Morpht was able to delegate the responsibility of communicating with the complex and varied departmental units and focus on the development works. Having a structured weekly meeting space ensured that everyone on the team was aware of requirements, modifications, blockers and risks. Treating all contributors as part of a team that shared responsibility facilitated an agile team that delivered on the project promises.