Reef Knowledge System (RKS)

Morpht delivered a user-focused rebuild of the Reef Knowledge System that prioritised a streamlined information architecture, improved search functionality, and a more intuitive user journey. This included developing a new Resource Hub, creating topic-based navigation, and reducing barriers to accessing both internal and external resources. The solution focused on improving accessibility, usability, and supporting future content expansion.

As part of the discovery phase, Morpht undertook a comprehensive investigation into the purpose of the site, the audience, and their specific content needs. Analysis of site analytics and user research identified key areas of interest: Maps, Dashboards, Programs and Reporting, and External Links. It was also found that users preferred to search for information via themes or topics. This research informed the creation of Topic pages and the introduction of topic-based filtering within a newly designed Resource Hub, enabling users to discover content more efficiently.

The design aimed to convey innovation, trustworthiness, and scientific credibility, while remaining approachable. A key goal was to balance the use of imagery, icons, and text to support clarity and ease of navigation. The visual design aligned closely with the Reef Authority’s corporate branding, while allowing the Reef Knowledge System to establish its own unique identity. Accessibility was a major focus throughout the design process. The project included user workshops, design/prototype testing, and BETA testing to validate design decisions.

The build focused on creating a flexible, accessible Resource Hub as the core of the site. The content model was reimagined to improve the search and filtering experience, particularly for resources that link to third-party sites. The build also addressed the user experience challenges associated with navigating between internal and external resources by reducing the number of clicks required to access external content. The site was tailored to support embedded iframes from third-party sources and was structured around topics and resource types for improved discoverability.

The site integrated Recombee, a recommendation engine that delivers personalised content to users based on their behaviour and interactions on the site. Recombee provided features such as “Top Picks,” “Recommended Resources,” and “Trending Now,” helping users quickly find relevant resources related to their interaction behaviour and enhancing the overall user experience.

Morpht utilised Convivial for GovCMS as the foundation for the site build. Convivial is a GovCMS SaaS-compatible base that uses Bootstrap 5 and provides editor-friendly extensions for building flexible, standards-compliant websites. The team applied customisations to ensure the site reflected the unique branding of the Reef Knowledge System while maintaining alignment with the Reef Authority’s broader visual identity.