Artificial Intelligence (AI)

The Drupal AI Initiative, launched in June 2025, is building AI capabilities into the platform. The 2026 roadmap covers AI-assisted page generation, context management so AI follows brand voice and governance rules, background agents for content tasks, AI search, design system integration, and audit trails. We're a Gold AI Maker in the initiative.

We use our Augmentor module to help editors draft, improve, and tag content. That reduces manual effort and helps teams keep quality consistent at scale. We also use AI to improve search, content recommendations, and automated tagging.

Yes, with appropriate governance. The Australian Government encourages agencies to explore AI while emphasising responsible and transparent use. In Drupal, AI works within defined roles and permissions, and editors can review changes before publication. We design our integrations with government compliance in mind.

Yes. We've worked extensively on search accuracy and relevance for government sites. Beyond keyword search on Apache Solr, we've implemented autocomplete, content boosting by type and recency, and faceted search by topic, audience, and date. We've also researched context-aware search, which adjusts results to the user's situation.

The main risks are accuracy, bias, and auditability. Poorly governed AI can produce inaccurate content or an inconsistent tone, which damages public trust. We implement AI as a drafting and assistance tool, not an autonomous publisher, and all AI-generated content goes through human review before publication.

Convivial Profiler, Morpht’s personalisation engine, tailors content on Drupal sites without building server-side profiles of visitors. It runs in the visitor’s browser, uses no tracking cookies or personal identifiers, and keeps the profile on the visitor’s device. It is built into Convivial and Convivial for GovCMS, and can be added to other Drupal sites.

Traditional personalisation sends visitor behaviour to a server or third-party platform and stores it there. Convivial Profiler does the work in the visitor’s browser instead, so no visitor data is sent to a server. Organisations can tailor content without creating a new store of personal information to secure, govern, and report on.

Convivial Profiler learns which topics a visitor is interested in, what they are trying to do, and where they are in a campaign or journey. Editors can then show relevant content, promotions, and top tasks for each audience. For the Australian Human Rights Commission’s Respect@Work site, privacy-safe personalisation shows employers and workers the information that applies to them.

Yes. Morpht’s GovFlix proof of concept shows GovCMS SaaS delivering personalised recommendations, semantic search, and an AI chatbot without collecting personal data. Where an organisation wants machine-learning recommendations, Morpht integrates Recombee, which links visits with a pseudonymous identifier and does not receive names or email addresses.

It helps. Collecting less personal information makes it easier to meet the Australian Privacy Principles and data minimisation requirements. Consent and opt-out controls can be configured to match your organisation’s policy, and Morpht documents data flows so your privacy team can assess them.

Yes. Convivial Profiler and Recombee recommendations work on both GovCMS SaaS and PaaS. Agencies can engage Morpht for personalisation through the GovCMS Drupal Services Panel, where Morpht is a supplier in the digital experience platform (DXP) category.

Yes. Convivial, Morpht’s Drupal starter site, includes the same personalisation tools for higher education, health, not-for-profit, and enterprise organisations. Personalisation is built in from the start, so it does not need a separate platform or a large data project before you can begin.