Accessibility built in, not bolted on
Accessibility fails when it's left to one person at the end of a project. We treat it as a shared responsibility from the first workshop, so stakeholders, designers, developers, and editors each know their part.
Many of our clients are government agencies with the highest standards to meet. The PPSR website reached WCAG 2.1 AA and received a Statement of Accessibility from Vision Australia.
What you get:
- Compliance you can show. Sites built and tested to WCAG 2.1 AA, with evidence from automated and manual testing.
- Accessible components from the start. The design systems we use, and our Convivial for GovCMS starter site, are built with accessibility in mind.
- Content that stays accessible. Editors learn what helps and what breaks accessibility, so the work isn't undone after launch.
Our approach to accessibility
Frequently asked questions
Accessible websites are easier for everyone to use, not only people with disability. Clear structure, sufficient contrast, and predictable navigation reduce effort for all visitors. For government agencies, WCAG 2.1 AA is also a requirement under Australian standards, including AS EN 301 549, so accessibility is both a user-experience investment and a compliance requirement.
All three, and treating it as only one is the most common reason accessibility work fails. Designers need to design within accessibility guidelines from the start; developers need technically sound implementation under the hood; content editors need to avoid adding presentational formatting that undermines what designers and developers built. The organisations that get the best accessibility outcomes make it a shared responsibility from project inception rather than a remediation pass at the end.
WCAG 2.1 or 2.2 AA is the baseline most Australian government digital service standards require. AS EN 301 549 is the Australian Standard that defines accessibility requirements for government digital services, aligned with WCAG. We map our design system choices and testing to the standard: automated checks with SiteImprove, Lighthouse, and WAVE, plus manual keyboard testing.
Drupal has an Accessibility Initiative, and accessibility-first design systems such as the Australian Government Design System are built for it. That gives it a stronger foundation for AA compliance at scale. Drag-and-drop builders favour visual flexibility, and they often let an untrained editor break accessibility without knowing.
Yes. We offer accessibility assessments as a standalone service or as part of a broader site assessment.
Yes. For the PPSR website, we validated and fixed the issues found in an accessibility audit, including semantic HTML, form labelling, colour contrast, and keyboard navigation. The site now meets WCAG 2.1 AA.
Case studies